REGULATIONS

ON THE DAY OF ARRIVAL, PLEASE VISIT THE RECEPTION AT POBIEROWO, ul. ŁÓDZKA 12

The handover of the key to the cottage/room takes place after the full payment for the stay, the tourist tax, the presentation of identification documents, the completion and signing of the registration card, and the deposit payment of 300 PLN for the cottage.
Reservations can be made in person at the reception, via email, or by phone. A deposit of 40% of the total stay value (not less than the equivalent of three nights for short-term stays) is required, which must be paid to the specified bank account within 2 days of making the reservation. In case of cancellation, the deposit is non-refundable and serves as compensation for the failure to fulfill the booking commitment. Additionally, payments made for the stay are non-refundable in the event of an unused full booking period.
The hotel day begins at 4:00 PM and ends at 10:00 AM on the departure day. Early check-ins and late check-outs are possible upon prior arrangement (additional charges apply). If the guest fails to vacate the room/cottage by 10:00 AM, a fee of 100 PLN per each started hour will be charged.
If guests do not arrive by 12:00 PM on the second day of the reservation (without informing us via email or SMS about a delayed arrival), we reserve the right to re-rent the booked period without the possibility of a deposit refund.
Delayed arrivals or early departures do not entitle guests to a refund for unused services.
Each cottage/room includes one designated parking space on the premises. The parking lot is fenced and free of charge for cottages (for rooms, the fee is 10 PLN per day), but it is not guarded. The owner is not responsible for any vehicles or valuables left inside them.
To ensure the comfort of all guests, please avoid disturbing others, even outside of quiet hours. Playing loud music and making excessive noise is strictly prohibited.
Quiet hours are observed from 10:00 PM to 7:00 AM.
For security reasons, all visits from non-guests must be approved by the reception. Visitors are allowed on the premises from 9:00 AM to 8:00 PM. After 8:00 PM, visitors must leave the premises. Failure to comply with this rule will result in a 100 PLN fee per person.
Smoking of cigarettes and tobacco products is strictly prohibited in the cottages/rooms (violating this rule will result in a 500 PLN fine).
Fish cleaning and frying are prohibited in cottages, rooms, and the shared kitchen.
Please sort waste properly and dispose of it in designated containers. The staff does not collect trash from outside the rooms.
Cottages and rooms are thoroughly cleaned before arrival. Guests are responsible for maintaining cleanliness during their stay. Cleaning services are available for an additional fee according to the price list.
If the cottage/room is left in disorder (e.g., dirty dishes, uncollected trash), a 100 PLN final cleaning fee will be charged.
Grilling on the cottage terraces is prohibited.
Electric heaters are available upon request for colder days.
The owner is not responsible for items left in the cottage/room. Please ensure that windows and doors are securely closed when leaving. Turn off unnecessary electrical devices before leaving, such as irons, curling irons, hair dryers, and phone chargers.
Children must not be left unattended in the cottages/rooms or on the playground. The owner is not responsible for children left without supervision.
The owner is not liable for any disruptions in the supply of electricity, internet, or water caused by utility providers.
Pets are allowed only upon prior arrangement (an additional fee applies).
When bringing a pet, please provide a vaccination record book. Pets must not be left unattended on the premises (including inside cottages/rooms). Dogs must always be kept on a leash.
Guests are required to use the furniture and equipment properly. Any damages must be immediately reported to reception (Łódzka 12, Pobierowo).
Guests are financially responsible for any damages to the cottage/room/equipment caused by them or their visitors.
The check-in and check-out process must always be carried out in the presence of a staff member.
A 100 PLN fee will be charged for lost keys.
In case of violating the regulations, the facility reserves the right to refuse further services to the violating guest. Such a guest forfeits any paid amounts, must cover any damages, and is required to leave the premises.
For cottages only. From April 6 to June 24 and August 27 to September 30, an electricity fee of 1 PLN per kWh is charged if consumption exceeds 15 kWh per day. During the heating season, this limit is usually sufficient for a standard stay without additional charges.
By making a reservation, paying a deposit, or purchasing a stay, the guest agrees to comply with these regulations and consents to the processing of personal data in accordance with the Personal Data Protection Act of August 29, 1997 (Journal of Laws of 2002, No. 101, item 926, as amended) for the purpose of order fulfillment.
It is strictly forbidden to move furniture, including chairs, outside the buildings.
According to Article 13 of the General Data Protection Regulation (GDPR) of April 27, 2016 (Official Journal of the EU L 119 of 04.05.2016), we inform you that:

1. The administrator of your personal data is F.H.U. SOLO, 61-251 Poznań, os. Orła Białego 77/70.
2. Contact for Data Protection Officer: wakacje@morskafala.pl.
3. Your personal data will be processed for the purpose of providing accommodation services—based on Article 6(1)(b) of the GDPR.
4. Recipients of your personal data will only be entities authorized by law and entities involved in service fulfillment.
5. Your personal data will be stored for 10 years.
6. You have the right to access, correct, delete, restrict processing, and transfer your data.
7. You have the right to file a complaint with the supervisory authority.
8. Providing personal data is voluntary, but refusal to do so may result in the denial of service/contract execution.